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DDA Program Manager
Note: All communications with candidates will be kept strictly confidential
Are you an experienced DDA professional with a passion for building meaningful community partnerships and expanding person-centered services? We are seeking a dynamic leader to drive referral growth, strengthen provider relationships, and ensure high-quality service delivery across community living, supported living, and personal supports programs. This is an opportunity to combine relationship-building, compliance expertise, and program leadership to make a measurable impact in Maryland’s DDA system.
Salary: $75,000 - $90,000/year, depending on experience
Benefits: Mileage reimbursement, 10 days PTO, and 5 paid sick days
Work location: Hybrid role. Must reside on the Eastern Shore.
Essential Job Functions:- Drive referral growth through strategic outreach, presentations, transition fairs, and provider networking
- Build and maintain strong partnerships with Coordinators of Community Services, Developmental Disabilities Administration, families, and community stakeholders
- Oversee referral, intake, screening, and placement processes
- Ensure compliance with state and federal regulations, including Code of Maryland Regulations
- Monitor program quality, documentation accuracy (behavior tracking, daily notes) and service outcomes
- Prepare for audits, licensing reviews, and funding requirements
- Represent the organization at forums and community events
- Collaborate with intake, clinical, and operations teams to align services with acuity, capacity, and support needs
- Other duties as assigned
Qualifications:
Experience Level: Mid-Senior level
Education: Bachelor’s degree from an accredited institution- Previous experience within Maryland’s Developmental Disability Administration system (including the Eastern Shore region)
- Strong knowledge of DDA waiver programs and person-centered planning
- Experience in referral coordination, intake, case management, or outreach
- Weekly travel, valid driver’s license is required
- CCS supervisory experience, along with prior marketing/outreach involvement
Schedule: Day shift
About QSS:
Since 1995, Quality Staffing Services has been committed to connecting great people with great jobs. We provide career matching, coaching, and skilled training, empowering candidates to achieve their professional goals. Businesses trust us to deliver customized workforce solutions, ensuring the right fit for both employers and job seekers. Our industry-expert Career Placement Specialists carefully match talented, driven individuals with opportunities that align with their skills and aspirations.
With offices in Cambridge, Easton, and Salisbury, Maryland, we proudly serve clients and candidates across the Delmarva Peninsula (Delaware, Maryland, and Virginia).
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