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Reporting to the branch manager, this position acts as part of branch’s management team and assists in the management of branch operations and scheduling. May assume responsibility for branch operations as designated person in charge in absence of Branch Manager. Under the general direction of the branch manager, manages and coordinates the maintenance of the library collection and outreach services. Proactively coaches, supervises, and evaluates the performance of assigned staff. Collaborates with other management team members to develop and implement a customer service model aligned with community needs and system-level priorities. Handles patron, staff, and building issues. Professional level work in providing library services including reference, readers' advisory, programming and outreach, and library instruction to the public of all ages. Work requires maintaining considerable expertise in the use of information technology including, but not limited to, e-resources, email, and the internet.
