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This is an entry level position located at the Talbot County DSS. This position provides secretarial and clerical duties to the Work Opportunities Program, its supervisors and staff. Duties include diverse functions which support the Work Opportunities Program and agency operations which includes:
? prepares and maintains statistical and numerical reports and records
? may develop, revise and implement office procedures
? use of word processing, database, spreadsheet or desktop publishing computer software applications to prepare reports, charts, graphs or other documents
? coordinates customer and other events, including but not limited to the Resource Fair.
? provides secretarial support to FIA leadership and staff
? receives telephone calls from the Customer Call Center and local customer hotline
? opens, sorts, reads and distributes incoming customer correspondence via mail or email
? data entry - uses computer software applications (WORKS, E&E, etc.) to enter, edit, validate, search, retrieve and update customer information.
? provides back-up coverage for the agency clerical support including but not limited to the reception desk.
? all staff may be called upon to assist with county emergency shelter activation.
Job Requirements and Preferred Skills
? Experience with Microsoft Office and/or Google Suites.
? Skill in typing on a keyboard of a computer at a minimum speed of 40 words per minute.
? Knowledge of office practices, procedures and equipment;
? Knowledge of business English, spelling, punctuation and grammar;
? Maintains the confidentiality of Personally Identifiable Information (PII)