Summary: The Database and Advancement Services Coordinator processes all gifts and donations received by the Foundation, is responsible for sending out all thank you letters and gift receipts, and supports the Annual Fund solicitations. The Coordinator maintains the accuracy of the donor database, runs donor and database reports, and provides support for the Foundation office as well as support for donor events. Essential Duties and Responsibilities:
Consistently report to work on time as scheduled, prepared to perform assigned duties and responsibilities during entire scheduled work period/shift.
Manage DonorPerfect database, including record creation, timely updates and cross-referencing
Serve as primary contact with DonorPerfect, the database provider
Process gift entry, acknowledgment letters, and pledge management in DonorPerfect database
Complete data entry projects i.e. registration forms, address changes
Create reports as needed. Serve as the DonorPerfect expert on reporting capabilities, including donor market segmentation
Answer phones, direct calls, distribute mail as needed
Coordinate logistics and operations of donor events and projects (such as Spring Benefit, DC/Balt. Area Golf Tournament, Chrome City Ride, Golf Classic, and others)
Create materials such as online registration forms, work with the Marketing and Communications Manager to help create event brochures, invitations, name tags, etc.
Coordinate administrative details with vendors
Coordinate volunteers for each event
Perform day-of activities and oversight
Assist in tracking of event expenses and budget
Process registrations
Track donations and process gifts and donor acknowledgements
Coordinate Annual Fund administration, including letter drafting, printing and work with mail house vendors, and other annual fund initiatives for donor outreach
Draft and send out thank you letters and receipts
Coordinate special mailings as needed, maintaining postal account and supplies
Maintain master office calendar and Outlook calendar of all mailings and events
Order supplies and maintains stock for the Foundation office
Maintain expense report receipts and coordinate with accounting
Process invoices, submit expense and travel reports, coding as required
Provide support for correspondence and draft letters and other documents as needed
Assist with arrangements for major gift visits, dinners and receptions: invitations, questionnaires, catering, audiovisual, and follow-up correspondence
Other Duties:
Complete miscellaneous filing as needed
Oversee tracking and scanning of historical Foundation documents
Provide required reports and data for annual audit
Coordinate in-kind pick-ups as needed
Monitor email from foundation@benschool.org account and email/messages received through social media and forward/respond accordingly
Cooperate with Benedictine administration and in-state/out-of-state agencies in any inspection or investigation
Successfully complete all annual required training and certification requirements
Other duties, as assigned
Qualifications:
High school diploma or GED required. College Degree highly preferred.
Prior experience in fundraising department highly preferred.
Working knowledge of office computer programs, including DonorPerfect or similar donor database, Word, Excel, Outlook, PowerPoint, and others required.
Must be highly skilled in maintaining a database, constituent segmentation, and report generation.
Must have strong analytical skills.
Must have an understanding of philanthropy and nonprofit best practices, and be knowledgeable about resources to use to stay current on best practices.